Hi there, We just responded to your earlier message in the other thread but also wanted to acknowledge your message here. It is much more difficult to continue revising an existing project without losing the previous versions of the reel that we deliver to our customer. Hence why we offer the unlimited plan (that you are on currently). This is to help our customers not to have to worry about always starting from their previous version vs. submitting a new request ordered and structured exactly how they'd prefer it in a new version. Hope this helps address your question but let me know if we can be of further assistance. Best.

I under the confusion - to clarify: 1) for new requests and before we deliver a new video, customers can ask us to put their submission request back to "Draft" mode so we can update their clips. But once a video has been delivered, we can't reopen the submission form to change the clips but customers can ask for any revisions outside of changing the original clips submitted. 2) Once a video has been delivered, if customer wants to change any o the clips, they can simply start a new request with the clips they want and we can take it from there. Hope this helps.