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Re: Order #26otrt9d
Barbara Iler · 4Leaf Media
- Customer email
- barbarawiler@gmail.com
- Account status
- Logged in at submit
- Org
- 4Leaf Media
- Started
- 8/5/2026, 8:28:31 PM
Conversation (1 message)
Hi Barbara,
We received your submission form - as our team started to download the files, it appears there are a number of them are "corrupt" files - the trend seems to be all the files with a heart emoji in their title (I believe adding an emoji to the title of the video file is causing the issue). We have reverted submission form back to draft status so you can resubmit those video files.
Please let me know if any questions.
You · Aug 5, 8:28 PM