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cpgrom@Yahoo.com · Steps Lacrosse Media
- Customer email
- cpgrom@Yahoo.com
- Account status
- Logged in at submit
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- Steps Lacrosse Media
- Started
- 8/3/2026, 1:56:11 PM
Conversation (8 messages)
Hi
Can you upload the video to my library. When i view on my phone i can see it, but when i log on with my PC, i can not. I want to upload to Emma's IWLCA page. thanks
cpgrom@Yahoo.com · Aug 3, 1:56 PM
Hi there,
We're investigating why you're not seeing the video on your PC - but in the meantime, I've asked our team to email you the video in a google folder link that you can download. Unfortunately, we can't upload the videos onto IWLCA directly.
You should look out for an email from marie@fastframe.io
Best!
You · Aug 4, 7:09 PM
OK, thanks - i will look for the email. thanks
cpgrom@Yahoo.com · Aug 4, 8:24 PM
My team mentioned they have sent this email - if you don't see it in your inbox, please check your spam folder.
You · Aug 4, 10:07 PM
i see it. will download and let you know if we have any issues - thanks...video was very well done.
cpgrom@Yahoo.com · Aug 5, 2:27 PM
Glad you liked it!
You · Aug 5, 5:13 PM
Hi, the video is great. thanks for the work. I have a favor to ask - i think i purchased 2 videos, but only need this one. Can you please credit me the additional $249. let me know and thanks CHuck Grom
cpgrom@Yahoo.com · Aug 7, 1:36 PM
Hi there - glad you liked the video.
No problem at all - we just refunded the second package.
Have a great weekend!
You · Aug 7, 11:13 PM