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Landon Vivathana · 4Leaf Media
- Customer email
- kvivathana@gmail.com
- Account status
- Logged in at submit
- Org
- 4Leaf Media
- Started
- 7/30/2026, 12:06:06 PM
Conversation (4 messages)
Hi, I'm looking to see if we are able to drop from the Platinum Package to the Single Package. We like having access to the videos but don't want the edits. Thanks for any help, Kerri Vivathana (Landon Vivathana)
kvivathana@gmail.com · Jul 30, 12:06 PM
Hi there,
We'd be happy to downgrade you to the single highlight reel package - to do so, if you place an order for the single highlight reel package, we can then refund you the original order since we have already delivered the video.
Best,
4 Leaf Media team
You · Jul 31, 4:05 PM
Ok thanks so much. I just purchased the single package. Appreciate the help, Kerri
kvivathana@gmail.com · Jul 31, 5:44 PM
Thanks Kerri. We just issued the refund for the original purchase.
You · Jul 31, 5:47 PM